Our Process
The Ryemead Difference: Our Processes
At Ryemead Commercial Group our commitment to excellence isn't just a promise; it's woven into every aspect of our thorough and detailed processes.
From advanced cleaning methods tailored to the diverse needs of our clients to a steadfast dedication to health and safety, our commercial cleaning and management services are transformative for businesses. Accredited and trusted, our processes serve as a testament to the rigorous standards we uphold, ensuring that your property can not only function, but represents your professionalism and core values.
The Ryemead Difference:
Bringing Professionalism to Commercial Window Cleaning and Management.
After 20 years of experience within the industry, we have honed a distinctive approach that sets us apart. Our processes go beyond the standard, ensuring that our services not only meet but exceed your expectations.
Our Systems and Processes
Tailored Cleaning Protocols
Flexible protocols mean we can adapt to different sectors and property types, and processes are customised to meet your unique needs.
Advanced Technology & Automation
Cutting-edge equipment and industry-leading software enhance service delivery.
Our automatic scheduling software ensures recurring jobs are consistently booked and confirmed to avoid oversights.
You can also access your own Client Portal which is populated in real time with all completed job sheets.
Efficient Time Management:
Streamlined processes ensure minimal disruption to your daily operations.
Flexible scheduling options can accommodate specific client needs, business hours and preferences.
Our office-based team has access to real-time performance, active job sheets and our drivers’ routes, so we always know what’s what, and who’s where!
INVOICING EFFICIENCY
Invoices are promptly generated and uploaded onto the platform within 14 days of work completion, for accuracy and efficiency.
QUALITY CONTROL
CUSTOMER FEEDBACK INTEGRATION
All our clients are required to sign off each job, with an honest quality score and comments, so we know what we’re doing well and what we can do better!
TRANSPARENT AUDIT TRAIL
We facilitate a comprehensive audit process for full transparency with all of our clients.
A systematic paper trail tracks and records all activities and inspections.
Job photos and completion signatures are collected in real time as standard on every visit, using our innovative software and PDA’s.
Health and Safety
Safety First Approach
Strict adherence to health and safety guidelines across all of our service provision following ISO9001 guidelines.
The implementation of safety protocols to protect both clients and staff, overseen by a dedicated health and safety officer, who produces site-specific risk assessments and method statements.
All our management team are IOSH Managing Safely, IPAF, and PASMA to ensure safe supervision throughout our operations.
Technicians are equipped with suitable PPE and undergo training to operate at elevated heights and to safely apply hazardous chemicals, while maintaining awareness of their work surroundings.
Accreditations
We take pride in upholding the highest standards of excellence in commercial cleaning and management and our accreditations reflect our unwavering commitment to quality and professionalism.
Allow us to alleviate some of your managerial responsibilities.
Contact us today to discuss your specific needs and experience the Ryemead Commercial Group difference.
Call us on 01628 290808
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Making Your Business Look and Feel Great
Explore our comprehensive commercial window cleaning and pressure and steam cleaning services to ensure your entire property exudes cleanliness and professionalism from the inside out.